Now open for hard hat tours! Call and schedule yours today!
Now offering up to 8 WEEKS FREE on select residences for a limited time!

Questions?

What must I bring with me to tour an apartment?

Valid driver's license or government issued photo ID.

What are the income and credit qualifications?

Applicants must have a combined gross income of at least three (3) times the monthly rent and pass a third-party credit screening process.

What documents are accepted as proof of income?

Acceptable proof of income includes the two (2) most recent pay stubs or the two (2) most recent months of bank statements. All documents must be submitted and verified through Snappt as valid proof of income. Management may request additional income documentation if needed. Please refer to the signed rental criteria at the time of application submission for more information.

What happens if I qualify for an apartment, but my roommate does not?

If your roommate does not meet the qualifying criteria, they will not be approved to lease or reside on the property.

Is my security deposit fully refundable?

Upfront security deposits are fully refundable, less any charges for damages. Please note that Deposit Insurance fees are non-refundable, and any pet fees paid at move-in are not refundable deposits.

If I get a job transfer, can I break my lease?

If you need to break your lease for any reason, you must provide a 60-day written notice, pay the lease termination fee, and repay any concessions previously received.

Can I switch to a month-to-month lease after my first year?

At the end of your initial lease term, your lease will automatically convert to a month-to-month (MTM) lease unless you choose to renew for a fixed term or provide a 60-day written notice. Please note that a month-to-month fee will apply.

Do you accept short term leases?

Unfortunately, we do not accept short-term. leases.

Are residents required to have renters' insurance?

Yes, residents are required to maintain renters' insurance with a minimum of $100,000 in personal liability coverage. The policy must include your unit and list all adults on the lease.

Do you offer furnished apartments?

Unfortunately we do not offer furnished apartments.

Do you offer corporate apartments?

We do not offer any corporate apartments at this time.

If something needs to be repaired in my apartment, how do I report it?

Please place any maintenance requests through your resident portal.

When is my rent payment due?

Rent is due on the 1st of the every month, this includes holidays.

On what day of the month am I liable for a late charge?

Rent is due on the 1st of the month and late fees begin on the 4th.

Will you accept electronic payments from my bank?

Yes, electronic payments from your bank are accepted.

Is there a place where I can pay my rent after office hours?

Yes! Jefferson Halstead offers the Loft Living resident app to all residents. Through the app, you can pay rent, view statements, submit work orders, and more- anytime, right from your phone.

Is there a place where I can pay my rent after office hours?

Yes! Jefferson Harlow offers the Loft Living resident app to all residents. Through the app, you can pay rent, view statements, submit work orders, and more—anytime, right from your phone.

Do you have a list of preferred employers?

Yes, Jefferson Harlow proudly participates in a Preferred Employer Program. The list of eligible employers and any associated incentives are subject to change without notice at the discretion of the management team. Please contact the Leasing Office for the most up-to-date information

  • City of Grand Prairie/City of Mansfield
  • Grand Prairie ISD/Mansfield ISD
  • Military
  • Mansfield Methodist Hospital
  • Texas Health Mansfield
  • Baylor Scott
  • Bell Helicopter/Textron
  • Lockheed Martin
  • American Airlines
  • General Motors

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